Frequently Asked Questions (FAQ) Frequently Asked Questions (FAQ)

How to cancel aircal's monthly plan

About the monthly plan (aircal Pro)

aircal's monthly plan (aircal Pro) is offered as a subscription through the App Store / Google Play.

Therefore, cancellations are made from each store's "Manage Subscriptions", not from within the aircal app.

Before you cancel

iOS

How to cancel the monthly plan

  1. 1.Open the Settings app
  2. 2.Tap your Apple ID (your name) at the top
  3. 3.Tap "Subscriptions"
  4. 4.Select "aircal" from the list
  5. 5.Tap "Cancel Subscription"
  6. 6.Follow the on-screen instructions to finish

* If "Cancel" is not shown, your subscription may already be canceled.

How to verify that your cancellation went through

Settings > Apple ID > Subscriptions

If aircal shows as "Expired" instead of "Active", the cancellation is complete.

Android

How to cancel the monthly plan

  1. 1.Open the Google Play Store
  2. 2.Tap your profile icon in the upper right
  3. 3.Tap "Payments & subscriptions"
  4. 4.Tap "Subscriptions"
  5. 5.Select "aircal" from the list
  6. 6.Tap "Cancel subscription"
  7. 7.Follow the on-screen instructions to finish

How to verify that your cancellation went through

Google Play > Profile > Payments & subscriptions > Subscriptions

If aircal is no longer listed, or shown as "Canceled", the cancellation is complete.

Frequently asked questions

Q. I canceled but I can still use the paid features

Even after canceling, paid features remain available until the next renewal date. After that, your plan reverts to the free version.

Q. I can't find a "cancel" button inside the aircal app

Subscriptions are managed by the App Store / Google Play, so they cannot be canceled from within the app.

Q. I canceled but I was still charged

If you canceled right before the renewal date, charges may still occur depending on the timing. Please check your purchase history / billing history on the store side just in case.

Q. I would like a refund

Refunds are handled by the App Store / Google Play, not by aircal. Please request a refund from each store's refund page.